Security:
FCA Regulated Partners
NewbridgeFX takes the security of your money, personal data and information extremely seriously.
We, and our payment service provider, have taken extensive measures to ensure that regulatory requirements are adhered to, and you and your money are fully protected at all times ensuring peace of mind whilst converting funds and making international payments.
NewbridgeFX:
Use With confidence
Your money and your data are as important to us as it is to you. These are some of the things we do to make sure that you can use our services with peace of mind:
Company
Newbridge Foreign Exchange Limited (NewbridgeFX) is a company registered in England and Wales (registered company number: 11738629). We are a profitable and well-funded business, who maintain the necessary capital adequacy requirements as per FCA regulations to safeguard client funds.
Safeguarding Arrangements
All funds are safeguarded by our FCA-regulated e-money partner at a credit institution, so your money remains protected at all times.
Regulated
Payment services for NewbridgeFX are provided by our FCA-regulated payment service provider, the Currency Cloud.
Products:
Manage Risk
NewbridgeFX offers a specialist service in the deliverable foreign exchange market, promoting a range of products and services, available online or over the phone. Our products have been designed to meet the needs of our clients. A lot of these products are ways for businesses, and individuals, to manage and mitigate currency risk, and are used frequently during times of increased volatility. Alongside up to date market news, which works in tandem with our range of products.
Spot Contract
Lock in an exchange rate for immediate onward settlement. Funds can be received the same day.
Forward Contract
Lock in an exchange rate today, but for settlement at a later date that suits you, up to 12 months in the future.
Market Order
We monitor the markets real time and take action to trade between currencies when your desired rate is achieved.
Rate Alerts
Set an alert for phone or email notification when a rate has been achieved to take advantage at the best time.
FX & Payments: Security and Control
NewbridgeFX uses the services of the Currency Cloud in relation to its Technology, Operational and Compliance framework, which provide and maintain the infrastructure and security of the service and online platform.
The Currency Cloud is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 in the UK, and by the DNB in the Netherlands to carry out the business of an electronic money institution, and maintain the capital adequacy requirements to adhere to this regulation.
They process over $1bn a month on behalf of hundreds of thousands of people and companies, and in total have processed more than $100 billion in international payments, to more than 180 countries around the world – in December 2021 the Currency Cloud was acquired by Visa Inc – Visa complete the acquisition of Currency Cloud
NewbridgeFX and the Currency Cloud are long term partners who work together to provide a leading, secure and specialist foreign exchange and international payments service.
Online Platform:
Manage Your Money
The Currency Cloud online platform is ISO/IEC 27001:2013 compliant and has robust processes to protect the systems with multiple levels of security, including:
Physical Security
Multiple high security Tier 4 Data Centres used by banks and other financial institutions.
Network Security
Firewalls are managed by dedicated staff and undergo regular third-party penetration tests, to ensure the service is secure.
Encryption
All network traffic is encrypted and all sensitive customer data is also stored in an encrypted format.
Data Security
Certified under ISO/IEC 27001:2013, the international best practice standard for information security management.
Data Separation
Multi-tenant architecture to ensure all customer data is stored separately from one another.
Strong Access Control
Unique ID’s for each individual. The platform provides a role based, hierarchical security model with the option of two-step authentication and multi-factor authentication. All access is logged and audited for suspicious behaviour.
Bank Accounts:
Safeguarded
All funds regardless of value are safeguarded by our FCA-regulated e-money partners at a credit institution, and therefore protected in the unlikely event of any financial difficulties within the company.
When funds are posted to your account, in line with regulatory requirements, the regulated e-money institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner e-money institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.
Regulation:
FCA
Payment services for NewbridgeFX are provided by The Currency Cloud Limited. Depending on your location the regulatory details are as follows:
For clients based in the United Kingdom and rest of the world, payment services for NewbridgeFX are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).
For clients based in the European Economic Area, payment services for NewbridgeFX are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 – 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).
Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.”